Why Amazon deleting reviews is a price worth paying

This is an excellent blog about Amazon’s new review policy and it worth reading and thinking about. I do agree with Dylan Hearn on all his points here. The whole scenario is a catch 22 for Amazon and I have faith that they will clear it up professionally and amicably to ultimately benefit the authors they serve.

Suffolk Scribblings

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Amazon is currently cracking down on what it sees as inaccurate or reciprocal reviews and it appears, at least from recent posts I’ve read, a number of authors have been affected. Amazon are using an algorithm to identify what they term as suspect reviewing patterns, as well as identify reviewers who they believe know each other, and blocking those reviews. Once blocked, because Amazon believe the reviews broke their reviewing terms and conditions, the reviewer can no longer leave any  future reviews. When challenged, Amazon have generally given automated responses along the lines of ‘we trust our algorithms and you have no right of appeal.’

Before I go any further, I want to make it clear I have every sympathy with the individuals concerned. Writing just one thoughtful book review takes time and effort, to do it over and over again is a considerable commitment. To be told, out of the blue, that everything you’ve written will be stripped from…

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